Enter the HabitatHQ - Techwell GM Lindsay Bell on 'loving the grind'

Enter the HabitatHQ

Thank you for joining us for the first installment of ‘Enter the HabitatHQ’, where each blog aims to facilitate skillshares, experience shares and develop business accumen through the lenses of the professional clientele that utilise HabitatHQ’s coworking space, offices or meeting rooms.

Meet Lindsay – GM of Techwell

This week we got to know Lindsay Bell, General Manager of Techwell, a leading B2B ICT and telecommunications business operating out of HabitatHQ Gold Coast. Noting Techwell services over six thousand clients across South Queensland and Northern New South Wales.  Lindsay’s experience in ICT sales and solution engineering spans over thirty five years, earning the reputation of a prestigious industry operator.

Techwell and its competitive advantage

Techwell simplifies the sourcing, implementation and management of; VOIP, managed desktops, cyber security, cloud solutions, microsoft office suites, data & IP solutions, phone systems and mobility (mobiles). Providing their clients with a single point of contact to manage all their business technology and communication requirements, thus empowering them to stay online and continue what they do best without downtime or interruption. Techwell’s accredited partner status with Microsoft, CISCO, Checkpoint and Telstra (to name a few), enables the team to tailor optimised business solutions and establish trusted relationships.

Experience Share – ‘Loving the Grind’

Lindsay is an avid listener of the ‘High Performance Podcast’, and strongly resonates with the Eddie Jones episode that delves into ‘loving the grind’ (https://spoti.fi/3xzQHfS).

Lindsay has extrapolated this learning to his sales force, where they practice mastering the basics and adhering to them religiously. This instils a sense of passion in their work, as they acknowledge continuous learning, training and repetition is the path to facilitating a positive customer journey. Lindsay likened their repetition to a tennis player hitting thousands of shots to perfect forehand, enabling them to execute with muscle memory. Further, ‘loving the grind’ ultimately empowers his team to provide the highest level of customer service by abiding proven sales and solution engineering techniques, ensuring customer solutions are relevant and provide measurable value to their business.

Why HabitatHQ?

Lindsay is an advocate for HabitatHQ’s vibrant and professional fitout, stating that he’s proud to bring clients back to the facilitates and believes that the standards of his team raised to align with their surroundings. Additionally, Lindsay leverages the HabitatHQ common area to foster team spirit and engagement, as well as interact with the other friendly businesses in the facility.

Thank you

Thank you for joining us for this instalment of ‘Enter the HabitatHQ’, we hope you gained an insight to the world of managed ICT and computer services, learned about the value of ‘loving the grind’, and obtained an understanding of why Techwell loves using HabitatHQ as a Gold Coast Cowork space.